Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Raffle tickets and memberships are exempt from being returned or refunded.
Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.
Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted. We can’t control their processing time.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@pcpaaa.com.
Exchanges
If you need to exchange for the same item (different size, etc), send us an email at info@pcpaaa.com and we will coordinate the return. If you’re a member, please bring the item to the next general meeting to exchange.
Need help?
Contact us at info@pcpaaa.com for questions related to refunds, returns & exchanges.